Business Reporter

Customers hate the experience of shopping in town centres, with loud music, pushy sales assistants, and queues all contributing to their discomfort, according to a survey by Shopfitdirect.

Mobile workforces armed with new technology could cut pick-up times by 30%, according to a report by Intermec.

The government has launched a new campaign worth £3 million over the next two years to bring investment to the UK’s automotive industry.

“America’s horrendous. I think it’s a sick society. People are starting to talk about its problems. But let the greedy people go there and they are running around playing their tune.”

DHL Supply Chain has commenced a trial of a prototype hybrid truck, which is set to save money and fuel as well as cut carbon emissions by a quarter.

Economists have warned that a trade war between the European Union and China would pose a risk to the UK’s growth after initial blows were exchanged.

A survey for US telecom company Telco has shown that the more loyal a company’s customers are, the more they recommend it to others and the more money it makes.

According to US research, 39% of projects valued in excess of £5m fail, representing a huge cost to investing organisations.

Queues can be unavoidable, but what is the most efficient way to manage lines within your business while maintaining the best possible customer experience?

Nearly two thirds of purchasers would be happy to let the public scrutinise their supply chains, according to a new report.