Category: Video

Who owns CX? Sales and marketing must act now

Author: webeditor

Providing a great customer experience is more important than ever but many companies fail to deliver on promises, which raises some important questions. How do you develop a customer-centric approach? How do businesses reorganise? What tools are available? Businesses are... Read more

The CFO’s role in unlocking the value in procurement

Author: webeditor

Alex Klein, COO & Founding Partner, Efficio and Carl Barnes, CFO, Academic Publishing, Informa Maximising profitability, reducing costs and managing financial risks are key to the role of the CFO. Yet, some CFOs are missing a trick when it comes... Read more

Digital Transformation = Business Transformation

Author: webeditor

 Peter Zornio, Chief Technology Officer, Emerson Automation Solutions  The Industrial Internet of Things (IIoT) has quickly moved past “hype” and is on a solid path toward accelerating overall business improvement for oil and gas, refining, petrochemical, life sciences, food... Read more

Will InsurTech eradicate traditional insurers?

Author: webeditor

 Jonathan Davey, Chief Executive Officer at HUGHUB  The emergence of InsurTech and its innovative digital propositions has had existing businesses worried about the possibility of being replaced by more agile start-ups targeting the digital generation of insurance customers. In... Read more

Why CFO’s need to AI-proof their careers

Author: webeditor

Alice Allegrini, Managing Director, prevero UK; Matthias Thurner, Chief Technology Officer, Unit4 prevero  Is the robo-CFO soon to be a reality? It’s a serious question.  As big data, machine learning and AI advance at a furious pace, more and more white-collar jobs... Read more

Now is the time for InsurTech to “cross the chasm”

Author: webeditor

Craig Foster, CEO of HomeServe Labs  A clutch of new technologies, such as artificial intelligence (AI) and the Internet of Things (IoT), have got insurance boardrooms excited all around the world. But how much of the hype is warranted? When... Read more