Digital Reports
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The Future of Retail and Customer Experience October 2021
The hectic improvisation of brands and retailers to stay afloat during the Covid crisis seems to subside into strategic thinking post-pandemic driven by product content, shelf-search and conversion metrics, as well as a desire to ensure the safety of customers in more precarious e-commerce environments. Read more inside…
The Future of Work – October 2021
Generation Z are stereotyped as oversensitive, “woke” and addicted to their phones – but like any new generation, they’re both misunderstood and underestimated by previous ones. And, by 2025, they’re forecast to make up a quarter of the workforce. Business Reporter talks to some of its members, and looks at how businesses need to adapt to harness Gen Z’s energy and passion.
Improving Business Performance – September 2021
Digital transformation, IoT and data-busting artificial intelligence are what make the headlines. But there are other, less technical approaches you can take to scale up your business’s performance – such as more blended approaches to work, upskilling and more personal customer interactions. Read more in the latest Business Reporter…
The Future CFO – July 2021
From overseeing the ever-growing catalogue of new risks to manage, to introducing climate change and pandemics into the financial equation, the life of today’s chief financial officer is far more than just balancing the books. Read more inside…
The Best of Global Business – July 2021
How Europe needs to step up to the semiconductor shortage, what the Great Depression could teach us about how to keep the global economy ticking over during Covid, and other developments in business across the world…
AI & Automation, IoT and Industrial Innovations – July 2021
From chatbots that can (sort of) tell how you’re feeling – or even throw you a corny chat-up line – to AI-powered robots that can forge custom components unaided, the world is becoming an increasingly automated place. Read more inside…
The Future of Customer Experience – July 2021
Every retailer knows that, as their options expand, customers are getting harder to please. But new developments are making it easier to do so, from voice assistants that can sense a customer’s mood to colour-matching software that mean they don’t end up buying the wrong sofa online – and more besides…
The Best of British Business – July 2021
From packaging and railways to wine investors and PR firms, businesses everywhere are gradually clawing their way out of the pandemic doldrums and into whatever world the “new normal” turns out to be. Hopefully it’ll be a brave new one… read more inside.
The Future of Retail 2021
Covid has hastened a “great reset” in how both customers and retailers think about the shopping experience, whether in the convenience of a booming delivery sector or a desire to make retail more personal. Read more inside…
The Future of Work and Human Capital – June 2021
Generation Z is making up an increasing part of the workforce. And in the wake of a global pandemic, the demand for more people-friendly ways and places of working – and for employees to have more say in how and where they do their jobs – has never been greater. Read more inside…
The Future of Insurance – June 2021
Has the whirlwind year of 2020 finally pushed the insurance sector into the 21st century? Read more about how insurtech innovations, big data and positive CX are supplanting ill-suited legacy systems and drawn-out bureaucracy in our latest special report…
Smart Cities and the Future of Sustainable Business – June 2021
Cities come with plenty of issues, from pollution and traffic to public transportation and crime. But most of us now live in one – and if we’re to meet today’s urgent global commitments to sustainability, we’ll need to make them work smarter. Read more inside…
Digital economy and improving business performance – May 2021
Digital transformation is, like painting the Forth Bridge, a task that never really ends. But the pandemic has shown us a glimpse of how refining, upgrading and digitising can make work more profitable for businesses and more rewarding for workers. Read more inside…
The Future of Supply Chain and Sustainable Packaging – May 2021
In this issue, we look at how the immense strain placed on supply chains by the pandemic has highlighted what needs to change – and how they can help steer consumerism towards a greener future. Read more inside…
