Transforming central government services

Redesigning central government technology to deliver real improvements for UK citizens

 

The UK has a new government in place. They have promised change and now it falls on the civil service to deliver that change.

 

Change in government means many things. But part of it is the transformation, at speed, of central government services so that they deliver higher quality outcomes for UK citizens.

 

Public services across government need modernisation with some IT systems dating back as far as the 1970s. However, modernising and digitising public services to deliver better outcomes is not simple. There are many challenges involved in delivering successful change at pace. These include: mounting citizen expectations combined with a lack of trust; an increasing scarcity of technological skills; a failure of some politicians and senior civil servants to understand the opportunities and limitations of technology.

 

Change is essential. But successful change will take vision and new ways of thinking. Processes will need to be reinvented. There needs to be a focus on agility and speed to market, for example by using Software-as-a-Service solutions. Governance will need to be strengthened. This is likely to take courage, innovation and potentially a major cultural shift.

 

Join us to network with your peers and gain practical insights into strategies for delivering transformational change through technology. This is an exclusive event and seat numbers are very limited, so apply for your place now.

 

The questions we will explore

 

During the meeting we will focus on topics such as:

 

• What are the benefits of service digitalisation and how can these be realized without incurring unnecessary cost or risk? What are the lessons from success within and outside the UK?
• What problems are caused by legacy IT systems and what is the best way to manage these? How can legacy IT systems be replaced without undue impact on services?
  
• How can technology costs be saved while maintaining service efficiency and effectiveness? What is the role of alternative approaches to app development, such as open source and software-as-a-service?
  
• How can government services be made more resilient to cyber threats and IT outages? When IT problems do happen, how can government agencies and departments reduce the impact on services
  
• What is the significance to central government of technological trends such as cloud and edge computing, AI and Big Data?
  
• What skills need to be embedded within central government to ensure that opportunities from IT advancements can be grasped? What cultural changes are needed?

 

Who is invited?

 

This discussion over dinner is designed for senior decision makers across UK central government who wish to discuss how government agencies can deliver change on a different trajectory. Delegates will be employed as senior technology and strategy decision makers (e.g. CEO, COO, Director of IT, Director of Transformation, Head of Innovation). Be one of 12 senior digital technology and strategy professionals attending the event at the House of Lords in central London. For any enquiries, please contact Mergim on 020 8349 6458 or email m.begolli@business-reporter.co.uk.

 

The dinner is brought to you by AWS and Salesforce and is only for senior executives as mentioned above. Registrations of junior professionals, consultants, solution providers or other sellers to this market won’t be accepted. To be eligible you must be employed by a corporate legal entity such as a private company: if you are a sole trader or in a partnership other than a legally incorporated partnership, we will be unable to offer you a place.

This event is free of charge to attend.

 

When you register, we will ask you for your corporate email address which we will share only with the event sponsor(s). See our privacy policy.