What does the future hold for voice AI?
Sponsored by AI Rudder
According to research from AI Rudder, your call centre representative may become an AI by 2023.
Almost half of all call centres and customer-facing businesses are now planning to adopt voice AI to simplify and automate processes that otherwise require human intervention.
The benefits of AI and automation are becoming increasingly apparent, but how will voice AI impact human-machine interactions or shape the future of customer experiences?
To find out more we’re taking a look with Kun Wu, Co-founder and Managing Director of AI Rudder.
To find out more, please click here.
Episode 1: What is voice AI and why should we care?
Episode 2: How voice AI technology is charting a new frontier in customer experience?
Business Reporter Team
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