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Driving transformation for a better mortgage lending experience

4:00 PM - 4:45 PM
  • Addressing the human and organisational challenges which slow down transformation
  • Data security and compliance - mitigate the risks created by transformation programmes 
  • A safe and successful transformation - avoiding the common mistakes made during re-platforming
  • Transforming customer and broker journeys to deliver faster, multi-channel and hyper-personalised experiences that drive a powerful competitive advantage

Featuring:

Charles Orton-Jones, Host, FinTechTalk
Will Stevns, UK Customer Led Transformation Lead, PwC

Jonathan Workman, Transformation Director, Paragon Banking Group PLC

Tom Byrne, Head of Product and Innovation EMEA, nCino

As financial institutions face increasing pressure to modernise mortgage lending, the challenge is not just about technology - it’s about people.  Customers want faster, seamless, hyper-personalised experiences, making digital transformation essential to 

 

But transformation requires aligning teams, securing leadership support, and managing change across the organisation. 

 

In our next episode of FinTechTalk with Charles Orton-Jones, we’ll explore: 

  • Addressing the human and organisational challenges which slow down transformation
  • Data security and compliance - mitigate the risks created by transformation programmes 
  • A safe and successful transformation - avoiding the common mistakes made during re-platforming
  • Transforming customer and broker journeys to deliver faster, multi-channel and hyper-personalised experiences that drive a powerful competitive advantage

Join this panel discussion to discover how to improve speed, efficiency, personalisation, and customer satisfaction in mortgage lending. 

 

Please register or log-in to watch this on-demand episode

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Featured SpeakersView All


When you register for FinTechTalk you are automatically registered for all FinTechTalk episodes

Featured Speakers


Charles Orton-Jones

Charles Orton-Jones

Host
FinTechTalk
Will Stevns

Will Stevns

UK Customer Led Transformation Lead
PwC
Jonathan Workman

Jonathan Workman

Transformation Director
Paragon Banking Group PLC
Tom Byrne

Tom Byrne

Head of Product and Innovation EMEA, nCino
nCino
Business Reporter

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