Driving transformation for a better mortgage lending experience
- Addressing the human and organisational challenges which slow down transformation
- Data security and compliance - mitigate the risks created by transformation programmes
- A safe and successful transformation - avoiding the common mistakes made during re-platforming
- Transforming customer and broker journeys to deliver faster, multi-channel and hyper-personalised experiences that drive a powerful competitive advantage
Featuring:
Charles Orton-Jones, Host, FinTechTalk
Will Stevns, UK Customer Led Transformation Lead, PwC
Jonathan Workman, Transformation Director, Paragon Banking Group PLC
Tom Byrne, Head of Product and Innovation EMEA, nCino
As financial institutions face increasing pressure to modernise mortgage lending, the challenge is not just about technology - it’s about people. Customers want faster, seamless, hyper-personalised experiences, making digital transformation essential to
But transformation requires aligning teams, securing leadership support, and managing change across the organisation.
In our next episode of FinTechTalk with Charles Orton-Jones, we’ll explore:
- Addressing the human and organisational challenges which slow down transformation
- Data security and compliance - mitigate the risks created by transformation programmes
- A safe and successful transformation - avoiding the common mistakes made during re-platforming
- Transforming customer and broker journeys to deliver faster, multi-channel and hyper-personalised experiences that drive a powerful competitive advantage
Join this panel discussion to discover how to improve speed, efficiency, personalisation, and customer satisfaction in mortgage lending.
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