Businesses are ditching clunky old chatbots in favor of smarter AI agents, promising faster responses, lower costs and a customer experience so seamless it practically glows.
Generative AI (gen AI) is changing the fraud prevention game – especially for enterprise companies, which are constantly targeted by fraudsters due to the amount of valuable customer, financial and proprietary information they hold.
For organisations that want to achieve real change, improve operations, deliver new services and products and exceed customer expectations, transformation isn’t optional – it’s crucial.
Businesses don’t want to miss the boat when it comes to AI, but the right balance must be struck: maintaining cultural integrity and upholding ethical standards
By making digital advertising ‘inventory aware’, retailers will not only sell more through repeat purchases, but they’ll also drive down advertising costs
By leveraging vendor expertise in change management, security, project scoping, and delivery flexibility, government IT projects can achieve greater success
By rethinking physical store spaces as places for creativity and community, retailers can turn the tide on declining sales and position themselves for success