Shaping a new era in insurance claims management

 

Conventional insurance claims processing has been stubbornly complex, time-consuming and costly. Claim lodgement (FNOL), assessment and repairs have traditionally involved disjointed workflows often plagued with redundancies and manual efforts. 

 

Enter Wilbur. With its smart, flexible and scalable solutions, it is reshaping the future of claims management more efficiently and intuitively. But what sets Wilbur apart in an industry ripe with digital innovations? 

 

 

At the core of Wilbur lies a rare attribute in the insurance space – flexibility. Institutions engaging with Wilbur have the luxury of tailoring their claim workflows. They can create personalised experiences extending from the earliest notifications through to completion using Wilbur’s suite of configurable modules. This flexibility enables seamless transitions for firms and provides a tailor-made approach to claims management. 

 

Another of Wilbur’s strengths is its blend of innovative software and hands-on expertise. Much more than a tech solution, Wilbur’s support offers hands-on guidance through the maze of onboarding, deployment and workflow optimisation by seasoned industry veterans. 

 

 

A key benefit of partnering with Wilbur is the freedom it provides from the heavy upfront costs typically associated with tech investments. With multiple pricing options available, Wilbur breaks from convention, offering institutions minimised upfront costs and relief from binding long-term contracts. 

 

 

Wilbur’s Supplier Network Marketplace sets it apart from the competition. This marketplace allows firms instant and direct access to a top-tier, vetted network of claims suppliers. Firms using Wilbur’s platform enjoy cost transparency with no hidden or surprising outlays. They pay only for the services selected, bringing focus to supply chain performance and keeping costs under control. 

 

This product bears the signature of industry expertise – adapting to the sector’s needs and marrying tech efficiency with deep domain knowledge. Resolving claims can now be faster, more transparent and significantly more satisfactory for policyholders. 

 

 

Wilbur’s debut in the insurance claims management scene isn’t merely about introducing a new product. It also marks the beginning of a transformative journey for insurance businesses, especially for tier two and tier three insurers. With proactive notifications, streamlined processes and customer visibility at every step, Wilbur empowers insurers to not only resolve claims but to create experiences. 

 

It’s not just about compliance and cost reduction. It’s also about preparedness, responsiveness and resilience. Insurance businesses no longer must choose between profitability and high-quality customer service. With Wilbur, they get both. 

 

This interplay of technology and expertise, flexibility, control, digitisation and the human touch is a paradigm shift. The insurance industry is on the brink of a revolution where seamless customer experiences and efficient claims resolution are the new norms.  

 

They say where there’s a will, there’s a way. But, in the disruptive era of insurance claims management, we like to to say, “Where there’s Wilbur, there’s a way.” 

See how Wilbur shapes insurance’s future. Visit now.