How one modern freight forwarder is moving time-critical shipments faster and with more transparency than ever
The world of time-critical logistics is changing. And while the need for speed and visibility are not new, the latest developments in AI and machine learning technology are helping the industry to advance.
Airspace is a modern freight forwarder that uses its patented router to offer customers optimal point-to-point shipping. By pairing orders with the most efficient means of air and ground transportation, it can offer customers the most control over each shipment. Founded by Nick Bulcao and Ryan Rusnak, the company has grown into a leader in global tech-enabled logistics.
Team matters
Airspace co-founder Ryan Rusnak says it best: “Let people do what people are good at and let computers do what computers are good at.” The Airspace router may take years of proprietary information into account, but it takes a skilled team to help customers understand the decisions and recommendations it makes.
For example, unlike other less advanced systems, the Airspace router won’t always select the driver closest to an order. Rather, it will pick the most reliable or the most ‘optimal’ driver for particular trip. This deeper level of optimization and control is true for the many touchpoints along the way and is a key Airspace difference. The 24/7 operations team working behind the scenes utilizes this technology to monitor each shipment closely. They can communicate with customers in advance of when an order may change or be rerouted as the Airspace router has patented prediction capabilities, things such as weather delays and airport closures in real time.
Global expansion
Airspace was founded in California but has quickly expanded from North America to serve Europe. This year, the company will expand its reach further into key Asia Pacific markets as the need to serve the global semiconductor industry grows exponentially. Brandon Kennedy, Airspace’s General Manager for Europe, says this is just the beginning of international growth potential over the next several years. “Our tailored approach to the needs of customers in different regions of the world is proving to be successful,” he says. “Instead of relying on older, more manual processes, we are seeing the benefit of letting our customers determine where we focus our attention.”
One industry that has been particularly impacted by Airspace’s mission is aerospace. Airspace supports the aerospace industry’s aircraft on ground (AOG) needs, getting grounded planes back into the sky so that they can generate revenue and deliver passengers and cargo. When aircraft have maintenance issues, Airspace leaps into action to ensure maintenance personnel have the critical parts needed as quickly as possible.
Into the future
Airspace is front and centre in the development of new logistics technologies based on Al and machine learning. As a global leader in innovation, it aims to advance the whole industry and to give shippers control over even the most critical of shipments, reducing risks and making the experience faster, more efficient and more reliable than ever before.
For more information and to book a personalised demo, visit Airspace.com/Europe
By Rob Kirkpatrick, Head of Brand and Communications, Airspace
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