Customs Support Group Appoints New Senior Commercial Manager

A leading European customs and trade solutions provider has appointed a logistics professional with two decades of sector experience to spearhead its UK&I growth plans.

Jo Cloherty has joined Customs Support Group (CSG) as its new senior commercial manager for the UK and Ireland, with a brief to support new and existing clients with their digitalisation agenda.

 

Jo has worked in business development roles across a wide spectrum of supply chain businesses, including air, sea, road, contract logistics and customs trade for multinationals, FMCG brands and broadcasting agencies.

 

Her new role at CSG will involve supporting UK and Ireland-based customers with the complexities of customs clearance and looking closely at how technology can streamline the process. 

 

Jo’s appointment aligns with recent growth for CSG, adding an official hub in its 14th country across Europe with the addition of Harold and Haroldson in Norway. 

 

She said: “My role will be wide-ranging, from seeking new opportunities for CSG to supporting businesses which are digitalising the customs and trade element of the supply chain.

 

“Our work is all about working to simplify the complexities of global trade, helping businesses manage those challenges compliantly and ensuring they have resilience in their supply chain.

 

“Customs is a word-heavy and complex world. People working in supply chain and logistics are quick witted – they face issues every day, which they quickly find a solution to and move on. That’s where we support, simplifying terms and giving solutions to avoid delays.”

 

Jo said digitalisation is a key buzzword in the industry, as AI is on most supply chain firms’ plans for 2025.

 

“We combine machine learning with human expertise to optimise productivity and we plan to leverage this as the leading customs tech partner across Europe,” added Jo.

 

“This vital role of customs knowledge and expertise – what we call Real Intelligence – is key to enhancing AI and navigating the complex and ever-evolving regulatory landscape. Our decades of industry expertise helps us ensure we extract the full potential of the technology available to us.”

 

Jo will be sharing her expertise on a live SupplyChainTalk podcast on February 5, looking at customs compliance risk reduction and how AI-driven tools can enhance duty management, streamline customs processes and ensure shared accountability.

 
For more information about Customs Support Group, visit www.customssupport.com.