Category: Customer Experience

Future of retail supplement, East India Company,, Aldi

BR Online: Future of Retail

Author: webeditor

In this issue of Business Reporter Online we talk to CEO Gillian Tans about how the website’s digital innovations keep its travellers happy and Sanjiv Mehta, CEO of the relaunched The East India Company on how consumers are in... Read more

How to turn customers into “brand ambassadors”

Author: webeditor

Audience attention spans have changed. Back in 2000 it was 12 seconds – now it’s estimated at only 8 seconds. Marketers and advertisers are going out of their way trying to catch customers’ attention. It seems at times that they... Read more