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With banks and financial institutions implementing relief measures to help customers navigate the COVID-19 crisis, it is also important to equip lenders and collection agencies in arresting delinquencies and losses.
In order to shift your company’s culture and way of thinking towards a more customer-centric model, you need to empower your employees with innovative tools and technology.
Customer Relationship Management software can be an invaluable tool in reaching your business objectives and impacting on the P&L.
New digital tools and transformation programmes look to accelerate and automate workflows, but broadening the digital footprint of the workplace adds security concerns.
On average, 40% of organisations’ application portfolios are built and managed using microservices and containers.
Doubts regarding data security and capabilities have given way to increased confidence in the immense potential of Cloud.
In this whitepaper from Procensol we look at how Intelligent Automation – a combination of modern technologies like Robotic Process Automation and Artificial Intelligence, alongside Human Workflow – can help accelerate digital transformation amidst global disruption and change.
A situation exceptionnelle, moyens exceptionnels. En cette période inédite de crise sanitaire, les entreprises se
No matter the size, industry or location, every business shares certain core objectives. These include growing revenue, reducing risk, lowering expenses, increasing customer and employee satisfaction, adhering to compliance regulations, and so on.
The current environment has meant that many businesses are having to reassess their cloud strategy to ensure they have the correct infrastructure in place to reliably support critical business functions. For many, this means having to manage a Hybrid Cloud infrastructure.
Cloud adoption has become a vital part of an enterprise’s IT strategy. Yet migrating existing legacy applications comes with its own set of challenges. Businesses need to find the right balance and identify the best-fit approach for the migration journey, whether it is re-hosting, replatforming or refactoring.
Remote working is increasingly common. In 2019, over two-thirds of U.K. companies said they had a flexible working policy, allowing at least some of their employees to work remotely. For many workers, especially flexi-workers, remote working is the new normal.
Compelled by the evolution of technology, building owners are feeling the growing demand to build data-driven enterprises, lower operating costs, and nurture a new generation of employees.
Despite the rapid rise of technology across all areas of life, humans remain at the heart of business, and at the centre of customer service and experience.
As the global workforce embraces a new remote work reality, it’s more important than ever