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Everyone knows customers can be extremely demanding. And they are getting more so. That’s not
Engaged employees feel valued and motivated to succeed, and engagement is tightly linked to higher productivity and performance.
The 2020 Covid-19 pandemic abruptly made working at home so commonplace that the Society for Human Resource Management (SHRM) called it the “new normal.”
Covid has changed customer behaviours across many different industries. After analysing the data and trends
Online retailers are estimated to lose between 1 and 2 per cent of their annual online billing.
Hybrid work is here to stay, and forward-thinking leaders should focus on creating a solid foundation for employees and customers that will encourage long-term growth
Outbound email is the leading cause of data loss – learn how to protect your organisation with intelligent human layer security