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BUILDING RESILIENCE AGAINST CREDIT LOSSES WITH AI FOR NOW, AND THE NEW FUTURE
With banks and financial institutions implementing relief measures to help customers navigate the COVID-19 crisis, it is also important to equip lenders and collection agencies in arresting delinquencies and losses.
Customer service best practices to significantly improve Customer Experience
In order to shift your company’s culture and way of thinking towards a more customer-centric model, you need to empower your employees with innovative tools and technology.
The definitive guide to boosting sales effectiveness through CRM
Customer Relationship Management software can be an invaluable tool in reaching your business objectives and impacting on the P&L.
Redefine the future workplace: How to build a strategy for digital success
New digital tools and transformation programmes look to accelerate and automate workflows, but broadening the digital footprint of the workplace adds security concerns.
IT automation
Automation influences the way enterprises handle risk mitigation and continue operating without interruptions even during times of crisis.
Using Autonomous Testing to Power Next-Gen Application Delivery
On average, 40% of organisations’ application portfolios are built and managed using microservices and containers.
TDWI Pulse Report: Achieving Business ROI with Cloud Data Warehousing and Analytics
Doubts regarding data security and capabilities have given way to increased confidence in the immense potential of Cloud.
Planning for the aftermath of a global disruption
In this whitepaper from Procensol we look at how Intelligent Automation – a combination of modern technologies like Robotic Process Automation and Artificial Intelligence, alongside Human Workflow – can help accelerate digital transformation amidst global disruption and change.
Le télétravail en situation exceptionnelle: Sécurité, Formalités et focus juridique
A situation exceptionnelle, moyens exceptionnels. En cette période inédite de crise sanitaire, les entreprises se
The Value of a Branded, All-in-One Digital Portal
Relationships with customers are an essential part of any business – customers are loyal to brands that provide quality solutions and meet their service expectations.
Five reasons why threat intelligence should matter to your company
No matter the size, industry or location, every business shares certain core objectives. These include growing revenue, reducing risk, lowering expenses, increasing customer and employee satisfaction, adhering to compliance regulations, and so on.
Four ways debt collection must change
While some banking functions may get through the COVID-19 pandemic and return to something approaching normal, this can’t happen in debt collection.
Future challenges of hybrid cloud
The current environment has meant that many businesses are having to reassess their cloud strategy to ensure they have the correct infrastructure in place to reliably support critical business functions. For many, this means having to manage a Hybrid Cloud infrastructure.
Cloud replatform using amaze for applications
Cloud adoption has become a vital part of an enterprise’s IT strategy. Yet migrating existing legacy applications comes with its own set of challenges. Businesses need to find the right balance and identify the best-fit approach for the migration journey, whether it is re-hosting, replatforming or refactoring.
How to secure your remote workforce effectively
Remote working is increasingly common. In 2019, over two-thirds of U.K. companies said they had a flexible working policy, allowing at least some of their employees to work remotely. For many workers, especially flexi-workers, remote working is the new normal.
The digital transformation of commercial real estate
Compelled by the evolution of technology, building owners are feeling the growing demand to build data-driven enterprises, lower operating costs, and nurture a new generation of employees.
The impact of employee experience in the customer experience and the bottom line
Despite the rapid rise of technology across all areas of life, humans remain at the heart of business, and at the centre of customer service and experience.
Thinking differently about supply chain planning
The nature of managing a business on a global scale is undergoing fundamental change, driven by the expectations of the consumer, and it’s up to the world’s supply chains to keep up.
Embracing the agile movement: strategies to keep pace in the remote work era
As the global workforce embraces a new remote work reality, it’s more important than ever
What to do before all hell breaks loose
Sophisticated phishing attempts, million-dollar ransomware payouts, malware being openly sold and traded online – there’s never been this many threats to your network. So how do you protect your organization?
