Closed blocks can easily be overlooked when prioritising system upgrades – these life policies that are no longer for sale but that continue to require service for existing clients are often left behind to be managed on legacy systems while resources are devoted to current and future products.
Legacy closed-block systems can be costly to maintain, and migration can dramatically reduce operating expenses. AI is opening up new possibilities to efficiently migrate closed blocks to new platforms, increase profits and help insurers provide a more seamless experience for insureds, employees and agents.
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