Covid has changed customer behaviours across many different industries. After analysing the data and trends of more than 250 active brands, we’ve found that consumers have become less loyal, that they are doing more comparison shopping, and are changing brands more easily. Today, brands need to stay attuned during this post-Covid era and leverage loyalty programmes to be more assertive and proactive with their customer base.
What does your brand need to build a customisable loyalty programme that helps engage and connect with your highest-value customers?
Talkable has put together the Everything You’ll Ever Need for Loyalty in 2021 Content Bundle, which includes essential insights from enterprise brands you know and love, as well as:
- White Paper Loyalty in 2021: Jumpstart Data Collection & Boost Brand Affinity
- Ultimate Checklist for a Successful Loyalty Program Launch
- 10 Loyalty Campaigns We Love (Examples From Top Brands)
- Spotlight on Customer Retention Brief