Latest News

British Airways reward accounts hacked

1st April 2015  | Latest News Technology

Users of some British Airways Executive Club and Registered Customer accounts have been locked out following a hacking by a third party. According to the airline, the un-authorisation has been the result of a third party using information obtained elsewhere on the internet, via an automated process, to try to gain access to…

Off shore wind farm fund nets £463m

1st April 2015  | Latest News Technology

More than £460 million has been raised for the world's first dedicated offshore wind fund to invest in wind farms off the UK's coasts. The UK Green Investment Bank said £463 million in capital had been committed by investors including UK pension funds and a sovereign wealth fund in the first stage of…

New business attack on Miliband

1st April 2015  | Finance Latest News

Labour leader Ed Miliband is facing criticism from business after more than 100 senior executives from leading UK companies signed an open letter warning any "change in course" after the General Election would threaten jobs and put the recovery at risk. In their letter sent to The Daily Telegraph, the executives - who come…

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Business

Whisky exports value falls by 7%

Exports of Scotch whisky dropped 7% last year amid weaker economic conditions and political volatility, new figures show. They fell to £3.95 billion in 2014, down from £4.26 billion the previous year, according to figures released…

Technology

British Airways reward accounts hacked

Users of some British Airways Executive Club and Registered Customer accounts have been locked out following a hacking by a third party. According to the airline, the un-authorisation has been the result of a third party…

The Inbox

5 ways customer service is better in the US

The results are in on one of the largest customer service surveys around, and US brands are outperforming their UK counterparts. Here are some of the key comparisons from Nunwood's 2015 US Customer Experience Excellence…